Family Support Specialist, Family Base Recovery

Job Details

The Family Support Specialist (FSS) will work with all 12 families involved in FBR.  In addition to supporting the clinical work by facilitating/co-facilitating home visits with the clinical team, and conducting observed drug screens (for same gender only) the FSS will, but will not be limited to:

  • Assist clients with identifying basic needs
  • Provide or access transportation
  • Access school, job preparation, employment and housing information
  • Locate free family recreation activities; help with applications and with obtaining records
  • Compile and update resources in the local area for the team
  • Input information into two agency-utilized databases (BMS and PIE) regarding case openings, closings, and changes; will also track and audit data entered by Clinicians
  • Must be proficient with word processing and spreadsheet applications and possess solid general computer skills, including ability to work in a Windows XP environment.   Familiarity with specific applications used by the Village a plus.  Proficiency with Microsoft Excel, and data entry systems (e.g. PSDCRS/PIE) strongly preferred.
  • Responsible for client and provider records according to agency standards and quality assurance policies and procedures.  File on a daily basis all client/provider related materials
  • Enter data and audit records to manage data entry by others at regular intervals as arranged with supervisor; familiarity with DCF PIE (formerly PSDCRS) database strongly preferred
  • Monitor team needs to problem-solve and/or collaborate with supervisors or appropriate parties
  • Provide input and collaboration with clinicians regarding client treatment plans
  • Regularly use and exhibit competence with Microsoft Word and Excel.
  • Strongly communicate and coordinate with Clinicians for all administrative tracking and accountability.

Experience and Skills:

  • BA in the human services field or BSW required; 3 years experience in a comparable position in a human services agency preferred.
  • Excellent oral and written skills and ability to communicate comfortably with children, parents, and school personnel
  • Organized and able to work independently with minimal supervision.
  • Flexible and able to multi-task.
  • Cultural competency to serve targeted populations.
  • Bilingual skills may be required.
  • Experience working with inner-city children.
  • Commitment to Results/Performance Based Accountability.
  • May be required to maintain valid driver’s license and ability to drive or otherwise obtain transportation to provide services throughout the service area.
  • Proficient with word processing and spreadsheet applications.  Possess solid general computer skills, including ability to work in a Windows XP environment.   Familiarity with specific applications used by the Village a plus.
  • Physically able to perform the essential functions of the position, with or without reasonable accommodations; able to function safely in a therapeutic situations including provision of services in clients homes or host settings; able to travel to various sites throughout greater Hartford.