The Family Support Specialist (FSS) will work with all 12 families involved in FBR. In addition to supporting the clinical work by facilitating/co-facilitating home visits with the clinical team, and conducting observed drug screens (for same gender only) the FSS will, but will not be limited to:
- Assist clients with identifying basic needs
- Provide or access transportation
- Access school, job preparation, employment and housing information
- Locate free family recreation activities; help with applications and with obtaining records
- Compile and update resources in the local area for the team
- Input information into two agency-utilized databases (BMS and PIE) regarding case openings, closings, and changes; will also track and audit data entered by Clinicians
- Must be proficient with word processing and spreadsheet applications and possess solid general computer skills, including ability to work in a Windows XP environment. Familiarity with specific applications used by the Village a plus. Proficiency with Microsoft Excel, and data entry systems (e.g. PSDCRS/PIE) strongly preferred.
- Responsible for client and provider records according to agency standards and quality assurance policies and procedures. File on a daily basis all client/provider related materials
- Enter data and audit records to manage data entry by others at regular intervals as arranged with supervisor; familiarity with DCF PIE (formerly PSDCRS) database strongly preferred
- Monitor team needs to problem-solve and/or collaborate with supervisors or appropriate parties
- Provide input and collaboration with clinicians regarding client treatment plans
- Regularly use and exhibit competence with Microsoft Word and Excel.
- Strongly communicate and coordinate with Clinicians for all administrative tracking and accountability.
Experience and Skills:
- BA in the human services field or BSW required; 3 years experience in a comparable position in a human services agency preferred.
- Excellent oral and written skills and ability to communicate comfortably with children, parents, and school personnel
- Organized and able to work independently with minimal supervision.
- Flexible and able to multi-task.
- Cultural competency to serve targeted populations.
- Bilingual skills may be required.
- Experience working with inner-city children.
- Commitment to Results/Performance Based Accountability.
- May be required to maintain valid driver’s license and ability to drive or otherwise obtain transportation to provide services throughout the service area.
- Proficient with word processing and spreadsheet applications. Possess solid general computer skills, including ability to work in a Windows XP environment. Familiarity with specific applications used by the Village a plus.
- Physically able to perform the essential functions of the position, with or without reasonable accommodations; able to function safely in a therapeutic situations including provision of services in clients homes or host settings; able to travel to various sites throughout greater Hartford.